House owner Aid: “We provide quality house mend, routine maintenance, and management providers for property owners. We can handle assignments of all measurements, and with our maintenance method, we can locate factors that could turn into a dilemma that the owner didn’t know about.” Jim Baxter, still left, co-founder and owner of Total Home Manager (with Ray Disch), is proven with office environment supervisor Pamela S. Beer and challenge manager Peter Parker.
By Jean Stratton
Tired of getting to be concerned about the leak in the roof, cleansing the gutters, shoveling snow, waiting around for the plumber, or portray the home? Never fear. Help is at hand — and peace of brain!
Full Home Supervisor (THM) can make this occur. And you don’t have to move you can stay in your house, and you are relieved of strain and pressure and all those pesky details that accompany dwelling possession.
As its name indicates, Total Household Supervisor is ready to choose comprehensive management of upkeep, restore, and management of no matter what challenges and desires crop up.
Recognized by Jim Baxter, proprietor of Baxter Construction, and entrepreneur Ray Disch in 2009, it is headquartered at 31 West Wide Avenue in Hopewell.
“We realized that there weren’t a lot of individuals to do smaller jobs for property owners — handyman-style employment,” points out Baxter about the origin of the small business. “It just seemed like a fantastic concept. We experienced frequently been asked to do a wide variety of items by our prospects, including little careers, such as correcting measures, window and doorway locks, damaged screens, and other repairs.
“Also, when we started, Ray was in real estate, and customers generally questioned him to recommend individuals for repairs and other function. As a contractor/builder, Baxter Development has people doing the job for us, whom we can phone on. We have carpenters on employees, and we know electricians and many others we can attain out to. We have a community of talented insured and certified experts in all trades, which include roofing, painting, masonry, electrical, and plumbing.
“These are all folks with knowledge and skill, who can be counted on to occur on time and handle the position adequately. And, of training course, they all meet our standards.”
Owners appreciated the THM services from the begin. Using in excess of the don and tear of family maintenance and unforeseen issues is a terrific pressure reliever, factors out Baxter.
“Our to start with clientele ended up a few from New York Town, who had a weekend property in Princeton. They essential support at the property, and experienced an appointment with an electrician, who by no means showed up. Then they termed us, we arrived right over, and fastened the issue. We find answers for people today.
“Another consumer had an practical experience with an electrician who completed his perform, but left a hole in the wall. So, she known as us, asking what to do. We went to her home, and with us, it is all-inclusive. We do every thing, and we undoubtedly never depart holes in the wall. We do it suitable the 1st time.”
THM clients are all ages and all lifestyles, he notes. The provider is a boon for a large variety of people — from hectic specialists, to single property owners, to more mature people to those people who have by no means owned a residence in advance of. All welcome prompt and trusted aid.
Word-of-mouth has been pretty beneficial, stories Baxter. “Eighty percent of our company is from referrals and repeat shoppers, and we are steadily developing.”
Distinct initiatives are normally seasonal, adds job supervisor Peter Parker. “In the summertime, there can be a great deal of exterior portray and other exterior operate. Painting and wood maintenance are pretty considerably in need. We see how considerably this location wants us, and our aid.”
Every task has its own private project manager, factors out Baxter. “There is constantly an individual overseeing the operate. In addition, if men and women are absent, we can enjoy the property. We have a check out listing, and we will do weekly inspections to see if h2o is leaking, if there is storm problems, and so forth.”
Throughout COVID-19, THM was viewed as an critical business, he adds. “With men and women keeping house additional, they frequently desired to make their properties and assets nicer and far more appealing, and we were definitely quite occupied aiding with improvements,” claims Baxter.
One of the pros THM offers householders is a membership application with several possibilities. Experiments have proven that preventive servicing is numerous times additional expense effective than reactive maintenance after anything has damaged or failed, he says.
THM presents 3 membership plans, including Gold, Silver, and Handyman Additionally at distinct annual expenses. All consist of prompt response, emergency response, most popular pricing premiums, and consolidated invoicing. Providers in other plans variety from assets review and inspection to property upkeep documents and household analyses forecast stories.
“Our options are versatile, and we can personalize them to the client’s wants,” factors out Baxter. “We generally come across that consumers turn into associates when they know the gains offered.”
The enterprise has founded a solid perception of rely on with its clients, and as Baxter recalls, “One of our buyers went to Maine for 3 months, yet another to Florida for 6 months, and nonetheless another to Hong Kong for a yr. They gave us keys to the residence, and we took care of everything for them. In some circumstances, they may need to have a new drinking water heater or sump pump or they may possibly decide they want landscaping products and services, and the get the job done can be completed while they are absent.
“Our business is relationship-based. This is the emphasis. We create long lasting interactions with folks. They know they can rely on us. Just one time, a girl experienced an incident when her doorway critical broke in the lock. It was raining, and she was alone in the automobile with her young children. We experienced been executing get the job done for her, and she known as us. We experienced a vital to the back doorway, and we received there inside of an hour.”
The products and services are so all-inclusive that just about everything the homeowner needs is obtainable from THM. Cabinets to chimneys, duct cleansing and driveway repair service, gutters and downspouts, pools and patios, landscaping, lawn cleanup, and lighting, residence entertainment Tv and world-wide-web programs — the list goes on. And all solitary resource solutions.
Homeowners from Princeton and the spot, as properly as Somerset, Hunterdon, and Bucks counties have all benefited from THM.
“We genuinely see once again and once again how a great deal this region desired and preferred our expert services, and how appreciative they are of our help,” notes Peter Parker.
Provides Jim Baxter, “It is pretty enjoyable to fill this require for persons. It definitely is a large assistance for them: a solitary supply resolution for total interior and exterior house repair and management company. With 1 cellular phone simply call to us, you will have the chance for a seamless home restore technique — and that all-crucial peace of thoughts.”
For more details, contact (609) 466-3355. Web-site: totalhomemanager.com.