NASHVILLE, Tenn. (WSMV) – A Nashville lady paid 1000’s of bucks for a house maintenance, and she said after it was supposedly done, the perform landed her in very hot water with her Homeowners Affiliation.
She turned to WSMV 4 for aid.
When you glance at the flooring at Cassandra Tormes townhome, it’s not about what can be seen, but what you just can’t see what is resulting in the concern.
“I mean I like the floors,” mentioned Tormes.
Her new flooring ended up meant to update the look of her townhome.
“Initially I just wanted to alter,” she explained.
The course of action appeared uncomplicated. Tormes said she hired a contractor she found on the web site ‘Thumbtack’.
“The awesome point I imagined about it was they were reviewed, folks who had labored with him in the previous could assessment his get the job done. So he had I feel perhaps a person that wasn’t so great but most of them ended up 5-star,” Tormes stated. “Walking into it assured that he was a superior dude and was able of executing the work,” she extra.
She considered he done the work and paid out him over $10,000.
But she reported a few of months afterwards, it became an challenge.
“Then it became an challenge with my HOA mainly because apparently what he did underneath this nice-seeking flooring is not up to codes and has induced problems inside the making,” Tormes claimed.
Immediately after numerous texts and e-mails, she could not get the contractor to appear back again to repair the challenge.
“Contacted him 3 or 4 times and he by no means responded,” Tormes mentioned. “Upon reaching out to him just one closing time expressing I have held off on giving you a evaluate on thumbtack. I’ve always planned to give you a fantastic a person but now you’re not receiving again in contact with me and I have some difficulties and I’d like you to take care of them,” she added.
“I guess I was that human being that gave you the revenue much too before long. You didn’t fix anything that necessary carried out,” Tormes
Tormes is now in a back again and forth with her Property owners affiliation and thinks repairing the challenge will finish up coming out of her pocket.
“So now I’m nonetheless hoping to offer with having a new contractor come in and enable me see what’s been finished beneath the flooring,” Tomres said. “It’s been incredibly irritating all the way around,” she additional.
Tormes informed WSMV 4′s Tosin Fakile she seemed at the contractor’s evaluations prior to selecting him and he had primarily superior opinions.
The Much better Small business Bureau has these recommendations for house owners who may well obtain by themselves in a similar situation
- The best bet is to do your investigate upfront
- Get references
- And question the contractor ahead of function starts about a warranty or how they offer with provider difficulties.
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